Refunds are at our sole discretion. If You wish to obtain a refund, We will notify You of any refund via email within a reasonable period of time. We will usually refund any money received from You using the same method originally used by You to pay for Your purchase. If We are making a refund to You We will usually process the refund due to You as soon as possible and, in any case, within 30 days of the day on which We received notice from You that You wished to obtain a refund.
If You wish to obtain a refund because of a defect in the goods You will be refunded in full, provided that We are satisfied that the defect is genuine and that We cannot replace the goods within a reasonable period of time. Faulty garments may be returned using the enclosed pre-paid returns label at Our expense.
Personalised goods cannot be refunded or exchanged.